This Privacy Policy explains what personal information jili62 collects when you use our platform, how we use it, and what rights you have over your own data. We are committed to keeping your information safe and being transparent about how it is handled.
When you register on jili62, we collect the details you provide in the sign-up form — including your name, date of birth, email address, mobile number, and preferred payment method. This information is required to create and verify your account, process deposits and withdrawals, and confirm that you meet the minimum age requirement of 21 years old as required under Philippine gaming regulations. We may also ask for a government-issued ID during identity verification to comply with anti-money laundering obligations. Any additional information you voluntarily provide when contacting our support team — such as details about a transaction issue or a question about your account — is also stored so we can respond accurately and follow up if needed. You are responsible for ensuring that all information you submit is accurate and up to date, and you can request corrections at any time by reaching out to our support team.
When you browse or use the jili62 platform, certain technical data is collected automatically to help us operate the service reliably and securely. This includes your IP address, device type, browser version, operating system, and the pages or features you interact with during each session. We also record timestamps of logins, bet placements, and transaction events to maintain an accurate activity log for your account. This data helps us detect unusual access patterns that may indicate unauthorised use of your account, and it allows our technical team to diagnose performance issues quickly. We do not use this automatically collected data to build advertising profiles or share it with marketing networks. Session data is retained only for as long as necessary to fulfil the purposes described in this policy, after which it is securely deleted or anonymised.
To process deposits and withdrawals in Philippine pesos (PHP), we collect transaction-related information such as the payment method used, transaction reference numbers, amounts, and timestamps. Full payment card numbers or full bank account details are never stored directly on our servers — these are handled by our certified payment processing partners who operate under their own strict security standards. We retain transaction records for a minimum period required by applicable Philippine financial regulations, which may include obligations under anti-money laundering laws. This data is used solely to process your transactions, resolve disputes, and comply with legal reporting requirements. If you have questions about a specific transaction, our support team can access the relevant records to assist you promptly.
jili62 uses cookies and similar browser-based technologies to keep you logged in between sessions, remember your preferences, and ensure the platform functions correctly on your device. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to use core features such as logging in or placing bets. We do not use third-party advertising cookies or cross-site tracking technologies that would follow your activity outside of the jili62 platform. You can manage cookie settings through your browser preferences at any time, though disabling essential cookies may limit your access to certain features. Our use of cookies is limited to what is strictly necessary for platform functionality and basic session analytics that help us improve the user experience for players in the Philippines.
Have questions about how your data is handled? Our FAQ covers the most common privacy topics in plain language.
Read the FAQYour personal data is used primarily to operate your account, process bets and transactions, and deliver the features you expect from the jili62 platform. Without this data, we would not be able to verify your identity, credit winnings to your account, or ensure that your gaming history is accurately recorded. We also use your information to send you important account notifications — such as deposit confirmations, withdrawal updates, and security alerts — through your registered email address or mobile number. These communications are operational in nature and are not marketing messages; you will receive them as long as your account is active. We do not use your data to make automated decisions that would significantly affect your rights without human review.
We use your data to protect the integrity of the platform and comply with our legal obligations under Philippine law. This includes monitoring for suspicious login activity, detecting potential fraud or money laundering, and verifying that all players meet the minimum age and residency requirements. Where we are required by law or by a regulatory authority to disclose your information — for example, in response to a court order or a request from a licensed gaming regulator — we will do so in accordance with applicable legal procedures. We take these obligations seriously and will always act within the bounds of the law when handling requests for your data. Our compliance team reviews data handling practices regularly to ensure they remain aligned with current regulations.
Aggregated and anonymised usage data helps us understand how players in the Philippines interact with different parts of the platform, which allows us to prioritise improvements that matter most to our users. For example, if we notice that a particular deposit method is frequently used on mobile devices, we may invest in making that flow faster and more reliable. This type of analysis is always performed on data that cannot be traced back to any individual player. We do not sell or license anonymised usage data to third parties for commercial purposes. Any insights derived from this analysis are used exclusively to improve the jili62 experience for our players.
We use account activity data to support our responsible gaming commitments, which includes monitoring for patterns that may indicate a player is experiencing difficulties with their gaming habits. If our systems flag unusual activity — such as a significant increase in deposit frequency or session duration — our responsible gaming team may reach out to check in and offer support resources. This monitoring is carried out with care and is intended to protect players, not to penalise them. Players who have set deposit limits or requested self-exclusion will have those preferences enforced using their account data. For more information about the tools available to you, please visit our Responsible Gaming page.
As a player based in the Philippines, you have the following rights regarding the personal information we hold about you. You can exercise any of these rights by contacting our support team using the details provided at the bottom of this page.
jili62 uses industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using secure protocols, and access to personal data within our organisation is restricted to staff who need it to perform their job functions. We conduct regular security reviews and update our systems to address emerging threats. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant authorities in accordance with applicable Philippine data protection laws. Our security practices are reviewed periodically to ensure they remain effective and proportionate to the risks involved.
We retain your personal data for as long as your account is active and for a period thereafter as required by Philippine law and gaming regulations. Transaction records are typically retained for a minimum of five years to comply with anti-money laundering obligations. Account information is kept for the duration of your account and for a reasonable period following closure to handle any outstanding queries or disputes. When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you. If you would like more specific information about the retention periods that apply to your data, please contact our support team.
If you have any questions about this Privacy Policy or how jili62 handles your personal data, our FAQ page covers the most common topics. You can also reach our support team directly at support at jili62.pro.